Multimedia University Cyberjaya | Malaysia
Dr. Jack Ng Kok Wah is a dynamic and forward-thinking academic leader, researcher, and trainer, currently serving as a Senior Lecturer at the Faculty of Management, Multimedia University (MMU), Malaysia. With over three decades of experience spanning academia and industry, he has established himself as an influential figure in the fields of artificial intelligence (AI), digital healthcare, mental health innovation, agricultural technology, and consumer behaviour research. His professional journey reflects a rare blend of academic rigor and practical expertise, driven by a passion to bridge scientific insight with societal and industrial transformation. Dr. Ng holds a PhD in Business from Universiti Malaya-Wales (UMW), an MBA in Marketing Management from Nottingham Trent University, UK, and a BA (Hons) in Marketing Management from University of Northumbria at Newcastle, UK. As an HRDF-certified and accredited trainer and a PIKOM-certified professional, he brings a multidisciplinary understanding of marketing, management, AI, and human development. His academic foundation, combined with extensive professional experience, enables him to mentor students and organizations in applying digital innovation for real-world impact. A prolific scholar, Dr. Ng has published more than 10 Q1 and Q2-ranked papers in Scopus and Web of Science (WoS) indexed journals between 2024 and 2025. His research has made significant contributions across several domains. In AI and healthcare, he explores how artificial intelligence, robotics, and machine learning can enhance surgical precision, reduce risk, and personalize medical treatment—highlighted in high-impact journals such as Frontiers in Public Health and Journal of Robotic Surgery. His notable works include “The Rise of Robotics and AI-Assisted Surgery in Modern Healthcare” and “AI-Driven Robotic Surgery in Oncology: Advancing Precision, Personalization, and Patient Outcomes.” These publications not only demonstrate his academic excellence but also his commitment to improving healthcare accessibility and efficiency through technology. Beyond healthcare, Dr. Ng’s research on AI in agriculture and food innovation addresses sustainability and global food security challenges. His paper “The Role of AI in Transforming Agriculture: Toward Sustainable Growth in an Era of Climate Change” highlights how intelligent technologies can optimize farming efficiency, resource management, and crop resilience. Similarly, his study on “AI-Driven 3D and 4D Food Printing” explores futuristic applications of additive manufacturing in food production, emphasizing environmental sustainability, personalization, and global scalability.
Featured Publications
Ng Kok Wah, J. (2025). Revolutionizing surgery: AI and robotics for precision, risk reduction, and innovation. Journal of Robotic Surgery, 19, Article 47.
Ng Kok Wah, J. (2025). Revolutionizing e-Health: The transformative role of AI-powered hybrid chatbots in healthcare solutions. Frontiers in Public Health, 13.
Ng Kok Wah, J. (2025). The rise of robotics and AI-assisted surgery in modern healthcare. Journal of Robotic Surgery, 19(1), 311.
Ng, J., Wah, K., Fitriana, M., & Arumugam, T. (2023). Assumptions for structural equation modeling (SEM), normality of data distribution analysis and model fit measures. Normality of Data Distribution Analysis & Model Fit Measures.
Wah, K., & Ng, J. (2025). AI-driven robotic surgery in oncology: Advancing precision, personalization, and patient outcomes. Journal of Robotic Surgery, 19(1), 1–11.
Ng Kok Wah, J. (2025). Decoding structural equation modeling: Insights on data assumptions, normality, and model fit in advancing digital marketing strategies. Journal of Cases on Information Technology, 27(1), 20.
Ng Kok Wah, J. (2025). AI-driven 3D and 4D food printing: Innovations for sustainability, personalization, and global applications. Food Reviews International, 1–29.
Ng Kok Wah, J. (2025). Empowering healthier decisions: The impact of consumer innovativeness on linking perceived benefits with protective health behaviors through digital marketing in the health sector. International Journal of Pharmaceutical and Healthcare Marketing.
Ng Kok Wah, J. (2025). Mental health in transition: Exploring the impact of remote and hybrid work on employee well-being in the evolving post-pandemic workplace. Xinan Jiaotong Daxue Xuebao / Journal of Southwest Jiaotong University, 60(2).